Legal
Refund and Cancellation Policy
Effective July 19, 2026
Canceling a subscription
You may cancel a paid subscription at any time from your account billing portal. Cancellation stops the next renewal. Your Pro access continues until the end of the billing period you have already paid for.
Refund requests
If the service does not work as described, you were charged more than once, or you believe a charge was made in error, contact us within 14 days of the transaction. Requests are reviewed case-by-case, including the reason for the request and how much of the digital service has been used.
Renewals and partial periods
Subscription renewals are generally non-refundable once a new billing period begins, and we do not normally issue prorated refunds for unused time. This does not limit any mandatory consumer rights that apply in your country.
How to request help
Use the manage-subscription or support link in your Paddle receipt, or email liusai64@gmail.com with the email address used at checkout and a short explanation of the issue. Approved refunds are returned to the original payment method where possible.